Guests booking directly with the property via our website, by email, social, WhatsApp, phone, message and walk-ins.
Check in is between 14:30 and 18:30. Checkout is by 10:30 am.
At this time we are unable to offer a refund for bookings. We will, instead, offer a voucher to be redeemed within 18 months of cancellation. We will accept a cancelation 3 days before stay at no cost. If it is less than 3 days, 50% of the booking will be charged to the card.
Please inform us of your expected arrival time in advance.
As per Covid 19 restrictions, we are unable to offer breakfast at this time.
Parking is not included with your stay. Road parking is available. For motorbikes, bicycles and mobility scooters, we have space at the rear at a charge of £3.50 per night.
Only well behaved pets are allowed in the property at £20.00 per night in three particular rooms. Guide dogs are free.
Although we are unable to accommodate wheelchair users at this time, we are working hard to make our hotel wheelchair friendly and will update you as soon as we can.
Please note that this property does not accept any hen or stag parties.
Manchester and Liverpool airports are the nearest airports to the hotel. 1.5 hours by car. Trains direct from Manchester and Liverpool to Llandudno Train Station.
Free wifi available for guests.
A 2.5ft x 2.5ft lift is available to access all floors.
Wall mounted sanitisers are available on each floor.